Melbourne taxis are easy to spot, as they display a lamp on the cab roof and most are painted yellow, silver or white. Drivers wear a uniform and show an identity card on the dashboard at all times.

Hailing a cab

Cabs often wait in designated cab ranks at clearly signposted locations and busy spots such as Flinders Street Station. You may also hail a taxi in the street. If the rooftop lamp is lit, the taxi is usually unoccupied and available for hire. Telephone bookings are also available. Taxis also operate outside of Melbourne in Geelong, Ballarat and Bendigo, with extra cabs at country towns across regional Victoria.

Fares and surcharges

Taxi meters are clearly visible, so you can keep check of your fare as you ride. Late-night taxi trips must be paid for in advance. Between 10pm and 5am in Victoria, the driver will ask you for an up-front deposit, based on a table of point-to-point estimates. Find out more about fares to work out what your trip is likely to cost. Melbourne cabs attract additional charges like a late night surcharge from midnight to 5am, a fee for phone bookings, a fee for using toll roads, and a fee for taxis waiting at the airport rank.

Melbourne's major taxi companies include:

Check the Victorian Taxi Association website for an extensive list of taxi companies servicing regional and rural areas of Victoria.

Accessibility

Several taxi companies operate in and around Melbourne providing accessible taxis on request. It is illegal for drivers to refuse to transport people with their assistance animals.

For more information, visit accessing taxis and ridesharing services.

Rideshare apps

Rideshare trips are popular in Melbourne with options such as:

  • the Uber app - Choose your ride and set your location. The app shows a fare estimate, the driver's picture, vehicle details, and tracks their arrival on a map. Payment is cashless, as you set your billing details with a credit card after you install the app. There are two tiers of pricing with Uber. UberX is the standard offering, while UberBLACK is the premium service at a higher cost.
  • the Ola app – features airport transfers 
  • the Didi app – features a low fare promise
  • the Shebah app – an all-women rideshare service.

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